Privacy Policy

SaaSLeadsBuddy (“we,” “us,” “our”) is operated by Botbuddy LLP. This Privacy Policy explains how we collect, use, and protect information when you use our website and software at saasleadsbuddy.app (the “Service”).

If you have questions about this policy, contact us at hello@saasleadsbuddy.app.

Account information: name, email address, and password when you register.

Usage data: pages visited, features used, scan activity, and interaction with drafts and inbox workflows.

Connected platform data: when you connect social accounts, we process public posts, comments, and threads relevant to your keyword and intent settings — only to deliver lead signals and draft suggestions.

Payment information: processed by our payment provider; we do not store full card numbers on our servers.

Communications: messages you send through contact forms or support email.

We use your information to provide and improve the Service, including intent monitoring, AI-drafted replies, billing, customer support, and product analytics.

We may send transactional emails (account, billing, security) and, with your consent, product updates or tips. You can opt out of marketing emails at any time.

We do not sell your personal information to third parties.

We use third-party infrastructure and AI providers to power scanning, scoring, and draft generation. Data sent to these providers is limited to what is necessary to deliver the feature you requested.

We require processors to handle data under contractual confidentiality and security obligations.

We retain account and usage data while your subscription is active and for a reasonable period afterward to comply with law, resolve disputes, and maintain backups.

You may request deletion of your account by emailing hello@saasleadsbuddy.app. Some data may be retained where required by law or legitimate business needs.

Depending on your location, you may have rights to access, correct, delete, or export your personal data, and to object to or restrict certain processing.

To exercise these rights, contact hello@saasleadsbuddy.app. We will respond within applicable legal timeframes.

We use industry-standard measures including encryption in transit, access controls, and monitoring. No method of transmission or storage is 100% secure; we cannot guarantee absolute security.

Your information may be processed in countries other than your own. We take steps to ensure appropriate safeguards when data is transferred internationally.

The Service is not intended for users under 16. We do not knowingly collect personal information from children.

We may update this Privacy Policy from time to time. We will post the revised version on this page and update the “Last updated” date. Continued use of the Service after changes constitutes acceptance.